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Business and Implementation Consultant

Location
Map Pin
Rotterdam
Job Type
Contract

Job Title: Business- & Implementatie Consultant EO

Role Summary
We are currently sourcing for an experienced Business & Implementation Consultant to support a large-scale digital transformation program within a complex organization. In this role, you will drive the implementation and adoption of a new GIS-based system, working closely with business teams, IT, and key stakeholders. You will play a critical role in ensuring smooth transition, user adoption, and long-term success of new processes and tools.

Responsibilities

  • Lead the implementation and adoption of a new system within assigned business units (approx. 100 employees)
  • Design, develop, and coordinate the full training program (kick-offs, e-learning, and hands-on sessions)
  • Deliver training sessions and support end-users during the transition
  • Coach and guide key users, enabling them to act as subject matter experts
  • Ensure quality and consistency of training materials and documentation
  • Implement new processes, workflows, and ways of working across teams
  • Engage with team leads and stakeholders to monitor progress and drive adoption
  • Organize and deliver information sessions for end-users and stakeholders
  • Support post-go-live activities, including user guidance, issue tracking, and continuous improvements
  • Collaborate closely with IT teams, implementation leads, and other consultants

Requirements

  • Proven experience in large-scale transformation and implementation projects within complex organizations (business, process, and IT combined)
  • Strong training and communication skills, with experience engaging diverse stakeholder groups
  • Experience in stakeholder management across multiple levels of an organization
  • Ability to drive change adoption and understand the impact of transformation on daily operations
  • Analytical mindset with the ability to support process improvements and system enhancements post go-live
  • Proactive, independent, and results-driven working style
  • Strong team player with the ability to collaborate in cross-functional environments
  • Pragmatic and flexible approach in dynamic project settings
  • Basic knowledge of utility/grid processes or relevant industry experience is a plus
  • Willingness to work mostly on-site (approx. 4 days per week) during training and post-go-live phases

Start date: ASAP
End date: 30/06/2027
Hours per week: 32-40
Contract type: Freelance/ZZP
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